No, you don’t need to. You can make purchases and check out as a guest everytime.
However, by setting up an account with us, it will allow you to order without having to enter your details every time you shop with us. You can sign up right now, or you can first start shopping and create your account before you check out at the shopping cart page.
Please click on “Login/Register” followed by ‘Create An Account’ and fill in your personal particulars.
Shop for the items you want and add it to your shopping cart. When you have finished, you can proceed to your shopping cart and check out. Check and ensure that all information is correct before confirming your purchases and payment.
We accept payments via all major credit and debit cards such as Mastercard, VISA and American Express.
Unfortunately we are unable to cancel an order once it has been placed. This will allow us to pack your orders efficiently and to minimize errors. It is advisable to check your order before placing it.
Add Items to Cart:
Select the items you want to purchase and proceed to checkout.
Go to the Checkout Page:
Click on the cart icon and then "Checkout" to proceed.
Enter Your Discount Code:
Look for the "Discount code" field on the checkout page.
Type or paste your discount code into the field.
Click "Apply":
The discount will be applied to your total if the code is valid.
Complete Your Purchase:
Proceed with payment and confirm your order.
⚠️ Note: If the discount is not working, double-check:
If it’s expired or has usage limits.
If your order meets the discount requirements (e.g., minimum purchase amount, eligible products).
After you have placed your order, you will receive an acknowledgement e-mail from us to confirm that your orders have been received. However, do note that orders will only be shipped when your credit card payment has been approved and billing and delivery address is verified. Alternatively, you may check the status of your order in “My Account” if you are a registered user.
You will be able to add the items as long as it is available. There could be an instance where the item is in someone else’s shopping cart hence the status of the items is reflected as “Temporarily Unavailable”.
EleronChic is an online clothing store offering a variety of high-quality fashion pieces, including wholesale and custom orders.
Yes! We provide wholesale options for businesses looking to purchase in bulk. Contact us at info@eleronchic.com for details.
Yes! Our website is secured with SSL encryption, ensuring that all transactions are safe and your personal information remains protected.
We ship to the US only! Shipping times and costs vary depending on your location.
Standard shipping usually takes 4-7 business days
Once your order ships, you’ll receive a tracking number via email to monitor your package’s progress.
We offer free shipping on all orders over $100. Be sure to check our website or subscribe to our newsletter for more updates and promotions!
At EleronChic, we strive to ensure customer satisfaction with every purchase. However, if you're not entirely satisfied, our return and refund policy provides the following guidelines:
1. Return Period
Customers can initiate a return request within 30 days of receiving their order.
2. Return Conditions
Intact Products: Items must be unused and in their original condition to qualify for a return.
Damaged or Defective Products: Customers must provide proof (e.g., photos) of damage or defect before we can approve the return.
3. Return Costs
For intact products, return shipping costs will be deducted from the refund.
For damaged or defective products, the store will fully reimburse the customer, including shipping costs upon approval.
4. Refund Method
All refunds will be processed back to the original payment method.
5. Non-Returnable Items
At this time, we do not classify any product categories as non-returnable.
6. Communication for Returns
To initiate a return or for inquiries, please contact our support team via email at info@eleronchic.com.
7. Additional Notes
Customers are responsible for securely packaging their return shipments.
Proof of return authorization is required before shipping items back to us.
If the return is approved, we will process a refund to your original payment method. Please note that return shipping costs may be deducted
If your item arrives damaged or defective, contact us immediately with photos, and we’ll resolve the issue promptly.
Yes! We use industry-standard security measures to protect your personal and payment information.
You can reach us via email at info@eleronchic.com, and we’ll respond as soon as possible.
We offer a variety of clothing, including casual wear, formal wear, and customized pieces tailored to your needs.